The official address
zeeflixserverprovider@gmail.com - listed on the official contacts page with a send button that opens your mail app already addressed.
When e-mail is the right choice
E-mail suits anything that is long, detailed or worth keeping a record of: several screenshots, a sequence of events, or a question you want to be able to refer back to. It is also the natural choice when every messaging channel is marked Delayed.
Writing a message that gets a complete answer
Put the essentials in the first message:
- a clear subject line describing the problem in a few words
- the account details you use with ZEEFLIX Server Provider
- what you expected to happen, and what happened instead
- when it started
- screenshots, if they show the problem
What not to put in an e-mail
Do not send passwords. No genuine member of the ZEEFLIX Server Provider team needs one to help you.
Check the address before you send
Read the address in full. A single wrong character sends your message to a stranger, and it can never be recalled.